We are a white label loyalty and marketing platform that allows businesses to acquire, understand, engage, and retain customers, whilst providing seamless and bespoke experiences to customers.

We strongly believe that there’s a big difference between a satisfied customer and a loyal one which is why we believe in retaining customers more than acquiring new ones

What is retention?

Retention is:
    •    Actions a business takes to keep its customers.
    •    The continued possession, use, or control of something.
    •    The fact of keeping something in one's memory.

Experience, Knowledge, Views
With over 14 years of being in the loyalty space the founder and CEO of Donna Dredon has been seen significant growth in the Loyalty program space and how the industry has evolved. “The need to retain customers has increased drastically and triggered technological companies to come up with innovative ways to reach out to customers irrespective of geographic, however the tradition, principals and or basis of retaining customers remain the same” Donna Dredon

Technology

    •    Transactions
    •    CRM/ERP
    •    Social Media
    •    GeoLocation

Herewith the Four Things that are still of most importance when you want to retain your customers

    •    Start a loyalty program
    •    Offer repeat customers coupons, special deals or VIP access
    •    Create customer profiles to better understand their markets
    •    Wrap up